Frequently Asked Questions

1. What types of services does Dr. Ashley Burton offer?

Dr. Ashley Burton specializes in chiropractic care, nutrition consultations, and wellness programs designed to support your health and fitness journey. Services include chiropractic assessments, follow-up treatments, preconception, postpartum care, and more.

2. How can I book an appointment with Dr. Ashley Burton?

You can book an appointment through our online booking system. Simply click on the Book at Nanoose Practice or in Clinic link or contact us via email at hello@drashleyburton.com for assistance.

3. What is your cancellation policy?

Cancellations must be made at least 24 hours before your appointment time. Cancellations within 24 hours or missed appointments may incur a cancellation fee. Please contact us if you need to reschedule or cancel.

4. Do you offer virtual consultations?

Yes, we offer virtual consultations for certain services, including nutritional consultations and wellness programs. Virtual appointments allow you to receive support from the comfort of your own home.

5. What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment methods. All transactions are processed through a secure payment gateway to ensure your information is protected.

6. Can I get a refund for services or products?

Refunds are subject to our Refund Policy. Please review our policy for detailed information on eligibility for refunds for services and products.

7. Are your programs suitable for beginners?

Yes, Dr. Ashley Burton’s programs are designed to accommodate all fitness levels, from beginners to advanced. Each program is customized to match your goals and fitness level, with progressions to help you build strength and confidence.

8. What should I expect during my first chiropractic appointment?

During your initial chiropractic assessment, Dr. Burton will review your health history, discuss your goals, and conduct a physical examination to create a personalized treatment plan. The session may include chiropractic adjustments, mobility exercises, and treatment recommendations.

9. How do I know which program or service is right for me?

If you’re unsure which program or service is best suited for your needs, feel free to reach out to us via email at hello@drashleyburton.com. Dr. Burton can guide you in choosing a program that aligns with your wellness goals.

10. Do you offer package pricing for follow-up sessions?

Yes, we offer package pricing for certain follow-up sessions to provide more comprehensive support at a reduced rate. Please refer to the specific service page for details on package pricing options.

11. How can I contact customer support?

If you have any questions or need assistance, please email us at hello@drashleyburton.com. Our team is here to support you and ensure a positive experience with Dr. Ashley Burton’s services.

12. How do I purchase a digital product?

To purchase a digital product, browse our selection, add the desired item to your cart, and proceed through checkout. After completing the payment, you’ll receive a confirmation email with further instructions.

13. How will I receive my digital product after purchase?

Once your payment is processed, you’ll receive an email containing a link to download or access your digital product. This email typically arrives within a few minutes of purchase.

14. I didn’t receive my download link. What should I do?

First, check your spam or junk folder in case the email was filtered there. If you still don’t see it, please reach out to our support team at hello@drashleyburton.com for assistance.

15. Can I re-download my digital product if I lose the file?

Yes, you may re-download your digital product by using the original download link in your email. If you have any trouble accessing your link, contact us for help.

16. Are digital products refundable?

All digital products are non-refundable once purchased, as stated in our Refund Policy. If you have questions about a product before purchasing, feel free to reach out.

17. Is there an expiration on the download link for my digital product?

Download links are typically valid for a specified period or a certain number of downloads. We recommend downloading and saving your files as soon as you receive the link to ensure continuous access.

18. Can I share my digital product with others?

Digital products are for personal use only and may not be shared, resold, or distributed. Each purchase grants access to the buyer only. Sharing files with others is against our terms of use.

19. What should I do if I’m having trouble opening or using the file?

If you encounter any issues opening or using your digital product, ensure you have compatible software installed (such as PDF reader for documents). For further assistance, please reach out to us at hello@drashleyburton.com.

20. Can I access my digital products on multiple devices?

Yes, you can download and access your digital products on multiple devices. Simply use the download link provided in your email to access the product from any device.